Employee HR support, right from the information you approve.
HR Nugget combines a powerful employer knowledge base with a simple SMS interface, ensuring your employees always have access to accurate, company-approved HR information.
Your policies. Your benefits.
Your answers.
The foundation of HR Nugget is your employer Knowledge Base. Upload employee handbooks, benefit guides, holiday schedules, and FAQs. Employer-specific answers use approved company content, while topics such as FMLA and ADA may also include clearly labeled official federal references.
- Supports PDFs, documents, and text FAQs
- Easy to update when policies or benefits change
- Employer content stays within its organization’s knowledge workspace
Knowledge Base
Illustrative workspaceEmployee handbook
Benefits guide
Company holidays
When do benefits kick in for new hires?
According to the employee handbook, health and dental benefits become active on the first day of the month following your first 30 days of employment.
How do I enroll?
You can enroll through the HR Portal at portal.company.com. You have 30 days from your start date to complete your enrollment.
No apps to download.
No passwords to reset.
Employees simply send a text message to your dedicated HR Nugget phone number. They ask questions naturally, and the platform replies instantly with clear, concise information sourced directly from your knowledge base.
- Accessible from any mobile phone via standard SMS
- Conversational interface that understands natural language
- Seamlessly escalates complex issues to your HR team
HR Assist: A powerful search tool for your team.
When employees ask questions in person, HR Assist allows your team to instantly search the knowledge base. Stop digging through massive PDF documents and find the exact policy or deductible in seconds.
- Deliver faster answers during face-to-face interactions
- Ensure consistency across different HR representatives
- Help newer HR team members onboard faster
HR Assist Search
An employee-friendly answer can be prepared from the employer's approved policy content, with the original source available for HR review.
Question Trends
Illustrative view
Understand what your employees care about.
HR Nugget gives you visibility into the questions your workforce is asking. Review recurring topics and question trends to identify areas where your team might need more communication or education.
- Discover the most frequently accessed topics
- Identify gaps in your current documentation
- Proactively address concerns before they escalate
Ready to empower your workforce?
Discover how HR Nugget can streamline your HR communications and provide employees with the answers they need.
Request a Demo